Content Writer - help-centre articles (Buffalo, NY)

Amberfield Orchard Telecom is looking for a Content Writer. The job centres on help-centre articles for billing accounts, and it would suit someone who likes steady, practical work. You would join a large organisation of about 728 people based in Buffalo. What you will do • Write and edit guides, emails and web pages about billing accounts. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Buffalo. • We reply to every applicant.