Content Writer - help-centre articles (Buffalo, NY)

Ironwood Fox Learning Group is an education provider in Buffalo serving students and families, and we need a Content Writer to lead our help-centre articles. You would join a small organisation of about 143 people based in Buffalo. What you will do • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about family communication. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with family communication. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Buffalo, with some flexibility after the first few months. • We reply to every applicant.