Content Writer - help-centre articles (Buffalo, NY)

Stonegate Keystone Transit Planning helps transport agencies around Buffalo design routes and schedules. We are hiring a Content Writer to take on help-centre articles. We like people who ride the bus and notice when things do not work. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about fare systems. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with fare systems. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in Buffalo. • We reply to every applicant.