Content Writer - help-centre articles (Baltimore, MD)

Lumen Meadow Press Partners produces print and digital publications in Baltimore. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about customer orders. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with customer orders. • Basic SEO knowledge. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in Baltimore. • We will tell you what to expect at each step of the hiring process.