Content Writer - case studies (Virginia Beach, VA)

Nova West Banking Services is a community-focused bank in Virginia Beach serving households and small businesses, and we need a Content Writer to lead our case studies. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about card disputes. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Contract for eight months, with clear deliverables from the first week. • On site in Virginia Beach, with some flexibility after the first few months. • We reply to every applicant.