Content Writer - case studies (St. Louis, MO)

Fernwood Loom Insurance is looking for a Content Writer. The job centres on case studies for customer complaints, and it would suit someone who likes steady, practical work. You would join a small organisation of about 198 people based in St. Louis. What you will do • Write and edit guides, emails and web pages about customer complaints. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with customer complaints. • Basic SEO knowledge. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in St. Louis. • We reply to every applicant.