Content Writer - case studies (San Antonio, TX)

Clearpath Wren Telecom is looking for a Content Writer. The job centres on case studies for customer tickets, and it would suit someone who likes steady, practical work. You would join a large organisation of about 977 people based in San Antonio. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about customer tickets. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in San Antonio, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.