Content Writer - case studies (Richmond, VA)

Summit Quarry Telecom Partners is a telecommunications provider in Richmond focused on reliable home and business connections. We are hiring a Content Writer to take on case studies. You would join a small organisation of about 69 people based in Richmond. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • On site in Richmond. • We reply to every applicant.