Content Writer - case studies (remote)

We are growing our team at Lumen Harbor Transit Planning and adding a Content Writer whose main responsibility will be case studies. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about survey data. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with survey data. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in San Jose. • We will tell you what to expect at each step of the hiring process.