Content Writer - case studies (remote)

We are growing our team at Bright Birch Energy and adding a Content Writer whose main responsibility will be case studies. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about billing disputes. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with billing disputes. • Basic SEO knowledge. Working arrangement • Part-time, about 20 hours a week, with flexible days. • Remote-friendly, with a monthly team day in Reno. • We will tell you what to expect at each step of the hiring process.