Content Writer - case studies (remote)

Bright Ashton Civic Services is looking for a Content Writer. The job centres on case studies for constituent requests, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about constituent requests. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with constituent requests. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in Oakland. • We will tell you what to expect at each step of the hiring process.