Content Writer - case studies (remote)

We are growing our team at Bluepeak Keystone Civic Services and adding a Content Writer whose main responsibility will be case studies. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about permits. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with permits. Working arrangement • Part-time, about 16 hours a week, afternoons. • Remote-friendly, with an occasional day on site in Madison. • Applications are reviewed on a rolling basis.