Content Writer - case studies (remote)

Northwind Quarry Banking Services is a community-focused bank in Toledo serving households and small businesses, and we need a Content Writer to lead our case studies. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about loan files. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with loan files. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Toledo. • We will tell you what to expect at each step of the hiring process.