Content Writer - case studies (remote)

Westbrook Lakeside Telecom builds and runs fibre and wireless networks in the Virginia Beach area, and we need a Content Writer to lead our case studies. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about billing accounts. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with billing accounts. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Remote-friendly, with a monthly team day in Virginia Beach. • We will tell you what to expect at each step of the hiring process.