Content Writer - case studies (remote)

Northwind Birch Transit Planning is a transit-planning firm in Spokane working with agencies and riders, and we need a Content Writer to lead our case studies. We value plain explanations. What you will do • Write and edit guides, emails and web pages about fare systems. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with fare systems. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Spokane. • Applications are reviewed on a rolling basis.