Content Writer - case studies (remote)

Cedar Mill Transit Planning plans bus and rail service for cities around Hartford. We are hiring a Content Writer to take on case studies. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about fare systems. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with fare systems. Working arrangement • Full-time, on a regular day shift. • Fully remote, with an occasional day on site in Hartford. • We will tell you what to expect at each step of the hiring process.