Content Writer - case studies (Minneapolis, MN)

We are growing our team at Fernwood Union Banking Services and adding a Content Writer whose main responsibility will be case studies. Most people here started in a branch and stayed. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about card disputes. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with card disputes. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Minneapolis. • We will tell you what to expect at each step of the hiring process.