Content Writer - case studies (Madison, WI)

Harborlight Glen Telecom is looking for a Content Writer. The job centres on case studies for outage reports, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about outage reports. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with outage reports. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Madison. • Applications are reviewed on a rolling basis.