Content Writer - case studies (Honolulu, HI)

Ironwood Birch Energy supplies electricity and gas to homes and businesses around Honolulu. We are hiring a Content Writer to take on case studies. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about billing disputes. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with billing disputes. • Basic SEO knowledge. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Honolulu. • We will tell you what to expect at each step of the hiring process.