Content Writer - case studies (Grand Rapids, MI)

Lumen Meridian Banking Services is a community-focused bank in Grand Rapids serving households and small businesses, and we need a Content Writer to lead our case studies. You would join a small organisation of about 27 people based in Grand Rapids. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about branch operations. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with branch operations. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Grand Rapids. • We reply to every applicant.