Content Writer - case studies (Fresno, CA)

We are growing our team at Rivermark Pike Insurance and adding a Content Writer whose main responsibility will be case studies. We care about how people feel on the worst day of their year. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about customer complaints. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with customer complaints. Working arrangement • Full-time, on a regular day shift. • On site in Fresno. • We will tell you what to expect at each step of the hiring process.