Content Writer - case studies (Dallas, TX)

Amberfield Cross Telecom is a telecommunications provider in Dallas focused on reliable home and business connections, and we need a Content Writer to lead our case studies. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about billing accounts. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Dallas. • We will tell you what to expect at each step of the hiring process.