Compliance Analyst - training and awareness (Albuquerque, NM)

Nova Keystone Telecom provides broadband and phone service around Albuquerque. We are hiring a Compliance Analyst to take on training and awareness. You would work closely with colleagues in operations, support and management. What you will do • Keep the policy library current and easy to search. • Prepare regulatory filings and audit evidence. • Track findings until they are fixed. • Review processes against regulations and internal policies. • Train staff on requirements for billing accounts. What we are looking for • Comfort saying no politely. • Two or more years in compliance, audit or risk. • Careful reading and clear writing. Nice to have • Experience with customer tickets. • Certification in compliance or audit. Working arrangement • Full-time, on a regular day shift. • On site in Albuquerque, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.