Case Manager - intake and assessment (remote)

Ironwood Amber Learning Group is an education provider in New Orleans serving students and families. We are hiring a Case Manager to take on intake and assessment. You would join a small organisation of about 56 people, working mostly from home. What you will do • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for family communication. • Follow up regularly and update records accurately. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with family communication. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with a monthly team day in New Orleans. • Applications are reviewed on a rolling basis.