Case Manager - intake and assessment (remote)

Nova Linden Civic Services works with county and city offices around Des Moines. We are hiring a Case Manager to take on intake and assessment. Public service means patience, paperwork and pride in the outcome. What you will do • Connect clients with partner agencies. • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Des Moines. • We reply to every applicant.