Case Manager - intake and assessment (remote)

Bright Linden Civic Services provides shared administrative services to local governments around Dallas, and we need a Case Manager to lead our intake and assessment. You would join a small organisation of about 13 people, working mostly from home. What you will do • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in Dallas. • We will tell you what to expect at each step of the hiring process.