Case Manager - intake and assessment (remote)

Bright Logistics is looking for a Case Manager. The job centres on intake and assessment for volunteer shifts, and it would suit someone who likes steady, practical work. Mission matters here, and so does looking after staff. What you will do • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for volunteer shifts. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with volunteer shifts. • Bilingual English and Spanish. Working arrangement • Part-time, about 28 hours a week, mornings. • Fully remote, with an occasional day on site in Buffalo. • We reply to every applicant.