Case Manager - intake and assessment (remote)

Amberfield Birch Civic Services supports public agencies in Des Moines with budgeting, records and programmes. We are hiring a Case Manager to take on intake and assessment. Public service means patience, paperwork and pride in the outcome. What you will do • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for case files. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Experience with case files. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in Des Moines. • We will tell you what to expect at each step of the hiring process.