Case Manager - intake and assessment (remote)

Bright Mill Civic Services Group provides shared administrative services to local governments around Austin, and we need a Case Manager to lead our intake and assessment. We follow procedures carefully and explain them clearly. What you will do • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for budget submissions. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with budget submissions. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Fully remote, with an occasional day on site in Austin. • Applications are reviewed on a rolling basis.