Case Manager - intake and assessment (remote)

Lumen Nest Housing Partners is looking for a Case Manager. The job centres on intake and assessment for rent assistance, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Help with applications and appointments for rent assistance. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with rent assistance. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in Atlanta. • Applications are reviewed on a rolling basis.