Case Manager - intake and assessment (remote)

Bright Mill Civic Services Group provides shared administrative services to local governments around Virginia Beach, and we need a Case Manager to lead our intake and assessment. You would join a small organisation of about 187 people, working mostly from home. What you will do • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Help with applications and appointments for constituent requests. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Experience with constituent requests. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Remote-friendly, with an occasional day on site in Virginia Beach. • We will tell you what to expect at each step of the hiring process.