Case Manager - intake and assessment (New Orleans, LA)

Bright Glen Civic Services provides shared administrative services to local governments around New Orleans. We are hiring a Case Manager to take on intake and assessment. We follow procedures carefully and explain them clearly. What you will do • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Help with applications and appointments for case files. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Experience with case files. • Bilingual English and Spanish. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in New Orleans, with some flexibility after the first few months. • We reply to every applicant.