Case Manager - intake and assessment (Madison, WI)

We are growing our team at Nova Rook Housing and adding a Case Manager whose main responsibility will be intake and assessment. Collaboration with local agencies is constant. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for maintenance stores. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with maintenance stores. Working arrangement • Part-time, about 20 hours a week, with flexible days. • On site in Madison. • We will tell you what to expect at each step of the hiring process.