Case Manager - intake and assessment (Jacksonville, FL)

Fernwood Forge Civic Services is looking for a Case Manager. The job centres on intake and assessment for public records, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Jacksonville. • We reply to every applicant.