Case Manager - intake and assessment (Des Moines, IA)

Rivermark Forge Civic Services Group supports public agencies in Des Moines with budgeting, records and programmes. We are hiring a Case Manager to take on intake and assessment. You would join a large organisation of more than 1,000 people based in Des Moines. What you will do • Connect clients with partner agencies. • Help with applications and appointments for case files. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with case files. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Des Moines. • We will tell you what to expect at each step of the hiring process.