Case Manager - intake and assessment (Cincinnati, OH)

Lumen Union Civic Services Group is looking for a Case Manager. The job centres on intake and assessment for budget submissions, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in Cincinnati. What you will do • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for budget submissions. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Experience with budget submissions. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • On site in Cincinnati. • We will tell you what to expect at each step of the hiring process.