Case Manager - follow-up and outcomes (Toledo, OH)

Harborlight Rook Learning Group is looking for a Case Manager. The job centres on follow-up and outcomes for student accounts, and it would suit someone who likes steady, practical work. Families are partners. What you will do • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for student accounts. • Connect clients with partner agencies. • Follow up regularly and update records accurately. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Experience with student accounts. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • On site in Toledo, with some flexibility after the first few months. • We reply to every applicant.