Case Manager - follow-up and outcomes (Tampa, FL)

We are growing our team at Amberfield Umber Civic Services and adding a Case Manager whose main responsibility will be follow-up and outcomes. You would join a large organisation of more than 1,000 people based in Tampa. What you will do • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for case files. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with case files. • Bilingual English and Spanish. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Tampa. • Applications are reviewed on a rolling basis.