Case Manager - follow-up and outcomes (Richmond, VA)

Westbrook Technologies runs clinics and patient services around Richmond, and we need a Case Manager to lead our follow-up and outcomes. Continuing education is supported. What you will do • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Help with applications and appointments for clinic supplies. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with clinic supplies. Working arrangement • Full-time, with a steady weekday schedule. • On site in Richmond. • We will tell you what to expect at each step of the hiring process.