Case Manager - follow-up and outcomes (remote)

We are growing our team at Harborlight Cross Civic Services and adding a Case Manager whose main responsibility will be follow-up and outcomes. Benefits and stability attract long tenure. What you will do • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for public records. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with public records. • Bilingual English and Spanish. Working arrangement • Part-time, about 24 hours a week, mornings. • Fully remote, with quarterly visits in Orlando. • Applications are reviewed on a rolling basis.