Case Manager - follow-up and outcomes (remote)

We are growing our team at Redstone Mill Civic Services and adding a Case Manager whose main responsibility will be follow-up and outcomes. You would join a small organisation of about 33 people, working mostly from home. What you will do • Help with applications and appointments for public records. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • Fully remote, with an occasional day on site in Milwaukee. • Applications are reviewed on a rolling basis.