Case Manager - follow-up and outcomes (remote)

We are growing our team at Westbrook Juniper Civic Services Group and adding a Case Manager whose main responsibility will be follow-up and outcomes. You would join a small organisation of about 15 people, working mostly from home. What you will do • Help with applications and appointments for constituent requests. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Experience with constituent requests. • Bilingual English and Spanish. Working arrangement • Part-time, about 20 hours a week, afternoons. • Remote-friendly, with quarterly visits in Columbus. • We will tell you what to expect at each step of the hiring process.