Case Manager - follow-up and outcomes (remote)

We are growing our team at Cedar North Property Management and adding a Case Manager whose main responsibility will be follow-up and outcomes. Residents are neighbours, not numbers. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for vendor invoices. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with vendor invoices. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Indianapolis. • Applications are reviewed on a rolling basis.