Case Manager - follow-up and outcomes (remote)

Highbridge Cedar Civic Services provides shared administrative services to local governments around Milwaukee, and we need a Case Manager to lead our follow-up and outcomes. You would join a small organisation of about 11 people, working mostly from home. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for constituent requests. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with constituent requests. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Fully remote, with a monthly team day in Milwaukee. • We will tell you what to expect at each step of the hiring process.