Case Manager - follow-up and outcomes (remote)

Silverline Ashton Civic Services Group works with county and city offices around Chicago. We are hiring a Case Manager to take on follow-up and outcomes. You would join a small organisation of about 12 people, working mostly from home. What you will do • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for case files. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with case files. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in Chicago. • We reply to every applicant.