Case Manager - follow-up and outcomes (remote)
Nova Iron Property Management · Remote · full time
Nova Iron Property Management is looking for a Case Manager. The job centres on follow-up and outcomes for rent collection, and it would suit someone who likes steady, practical work.
You would join a large organisation of more than 1,000 people, working mostly from home.
What you will do
• Connect clients with partner agencies.
• Help with applications and appointments for rent collection.
• Report outcomes to funders in clear, short summaries.
• Follow up regularly and update records accurately.
• Meet clients, understand their needs and build a simple plan.
What we are looking for
• Experience in social services, casework or a related field.
• Strong documentation habits.
• Empathy, patience and good boundaries.
Nice to have
• Experience with rent collection.
• Bilingual English and Spanish.
Working arrangement
• Full-time, Monday to Friday.
• Remote-friendly, with a monthly team day in Denver.
• Applications are reviewed on a rolling basis.
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