Case Manager - follow-up and outcomes (remote)

We are growing our team at Silverline Umber Civic Services Group and adding a Case Manager whose main responsibility will be follow-up and outcomes. You would join a small organisation of about 95 people, working mostly from home. What you will do • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for permits. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with permits. Working arrangement • Part-time, about 16 hours a week, mornings. • Fully remote, with a monthly team day in St. Louis. • We reply to every applicant.