Case Manager - follow-up and outcomes (remote)

Fernwood Linden Health is looking for a Case Manager. The job centres on follow-up and outcomes for insurance authorisations, and it would suit someone who likes steady, practical work. We are busy and kind, and we look after each other. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for insurance authorisations. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with insurance authorisations. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Columbus. • We will tell you what to expect at each step of the hiring process.