Case Manager - follow-up and outcomes (remote)

Harborlight Orchard Civic Services supports public agencies in Buffalo with budgeting, records and programmes. We are hiring a Case Manager to take on follow-up and outcomes. You would join a small organisation of about 165 people, working mostly from home. What you will do • Help with applications and appointments for budget submissions. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Experience with budget submissions. • Bilingual English and Spanish. Working arrangement • Part-time, about 24 hours a week, mornings. • Remote-friendly, with a monthly team day in Buffalo. • We reply to every applicant.