Case Manager - follow-up and outcomes (remote)

Rivermark Umber Civic Services is looking for a Case Manager. The job centres on follow-up and outcomes for public records, and it would suit someone who likes steady, practical work. Benefits and stability attract long tenure. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for public records. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Contract for three months, with the possibility of becoming permanent. • Remote-friendly, with an occasional day on site in Nashville. • We will tell you what to expect at each step of the hiring process.